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Ongoing Accessibility Expertise, On Retainer

Our Managed Accessibility Ops or “A11y Ops” Service

Accessibility is a nuanced, complicated topic. One-time audits can be bulky, confusing, and take forever. And then, you’re on your own and wondering what to do next. For organizations ready to adopt accessibility as a priority, Managed Accessibility Operations is for you.

Service Overview

  • Accessibility is something often overlooked, but the Department of Justice has stated that the Americans with Disabilities Act applies to both websites and applications.

    Accessibility is challenging. Not only must a digital property achieve compliance, but it has to stay that way. At Accessiblü, we realize that accessibility isn’t a single, one-and-done project, but rather requires an ongoing commitment.

    However, many organizations cannot commit to a full-time, in-house team to oversee their accessibility efforts. Accessiblü offers A11y Ops as a full-service solution to organizations looking to conform to accessibility standards in an agile and cost-effective way.

About Digital Accessibility

We believe everyone should be able to access & engage with the digital world.

That’s why at Accessiblü, accessibility is more than just about complying with the law. It’s about making sure your digital assets are both accessible and useable by everyone! Accessibility is a human condition that requires a human solution. People use assistive technology to interact with the digital world, not just to read it.

Accessibility is about all humans being able to communicate and interact with technology. Regardless if our disability is permanent, temporary, or situational, that’s why automated solutions like overlays fail. They simply cannot understand our individual needs and convey the context and purpose humans rely on. The only solution is cultural adaptation and proper technical remediation.

Building An A11Y Team

Building a team to comply with accessibility standards can be daunting, and cost organizations hundreds of thousands of dollars per year. For most, this is unfeasible. Outsourcing your accessibility operations makes the most sense. At a minimum, the following roles need to be filled:

  • Chief Accessibility Officer

    At some level in the organizational chart, someone needs to be responsible for accessibility across the enterprise.

  • Testing Team

    Individuals will be required to test and report back findings, utilizing a variety of tools and techniques.

  • Development

    Developers need training and guidance on the proper fixes to achieve conformity. Sadly, most developers are not aware of or not trained on these standards.

  • Content Management

    Content managers need to learn how to apply accessibility copy and techniques that are both technically sound and contextually suited.

Our Process

  • Diagnose

    Our team will work with your website, application, or mobile app to test and diagnose what issues exist.

  • Remediate

    Remediation is carried out by your team, with ours alongside them. You use our findings, receive training, and work with our accessibility specialists to achieve conformity. We stay in an advisory role rather than taking over your codebase.

  • Confirm

    Post-remediation, further testing is required to confirm all issues were corrected and are correctly working with assistive technology.

  • Document

    Depending on what is needed, we will generate accessibility statements, VPATs, or other documentation to demonstrate conformance.

  • Monitor & Improve

    Accessibility never ends. We can add scheduled monitoring so regressions surface within days rather than at the next audit, keep your team’s training current, and stay retained as your accessibility team for as long as you need one.

Contact Accessiblü

Let's talk - ASAP!

To speak with an accessibility professional, fill out this form, and we will get back to you - typically within hours.

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