Colorado Christian University Makes Its Learning Platform Accessible for Every Student

Problem Solved

CCU’s digital footprint went well beyond a marketing website. Students interact with Brightspace course templates, a MindTap course integration, an Accommodations intake application and a counseling center site, each with its own accessibility risks.

CCU did not have the in-house expertise to test all of it against WCAG, and needed a partner who could work directly with its team on a recurring basis rather than deliver a single report and move on.

• Solution

  • Ran manual screen reader testing using JAWS 2026 on Windows 11 with Chrome, along with keyboard-only navigation, across the CCU public website, Brightspace course templates, the MindTap integration and the Accommodations intake application.
  • Audited the Community Counseling Center site and other connected properties as part of the same engagement.
  • Produced user journey demonstration videos so CCU’s team could see exactly how a screen reader user experiences a given page or workflow, not just read about the issue.
  • Held biweekly check-in meetings with the CCU team throughout the engagement to review findings and adjust priorities.
  • Provided hands-on document remediation, including an accessible version of CCU’s accessibility statement.
  • Delivered validation testing on previously flagged issues to confirm fixes actually held up for assistive technology users.

  That recurring shape — test, advise, validate, repeat — is our Managed Accessibility Ops service.

• Results

  • Completed manual screen reader and keyboard testing across CCU’s public website, Brightspace course templates, MindTap integration and Accommodations intake application.
  • Delivered detailed accessibility operations reports on a recurring basis, giving CCU’s team a running record of what was tested, what was found and what was fixed.
  • Validated remediation work on the Accommodations intake application and course template pages, confirming fixes held up under retesting.
  • Kept CCU’s accessibility work moving through regular biweekly meetings rather than a single audit-and-disappear engagement.
  • Extended coverage over time to additional properties, including the Community Counseling Center site, as new priorities came up.

• Built Into How Courses Get Made

  CCU’s approach treats accessibility as part of how course content gets built and maintained, not a box to check once. That has given the university’s team a steady, documented process for testing the platforms students actually use to learn.

  Related reading: why a gap analysis beats a traditional accessibility audit. If your team maintains course content, our training and workshops cover the same ground for the people creating it.