Description
Written by Jeffrey Rodgers, MS Ed, Owner & Accessibility Consultant, Accessiblü Solutions, LLC.
If you work for a county, city, school district, or any public entity covered by the DOJ’s ADA Title II rule, this is the plan for getting compliant and staying there. It is built from years of engagements with agencies of every size and budget — not theory from a textbook. You do not need an accessibility background to use it. It is written for the people who actually carry the responsibility: administrators, IT directors, compliance officers, communications staff, and the counsel advising them.
The 12 phases
101 pages, organised as a twelve-month sequence you can compress or extend to fit your agency.
- Foundation — governance, ownership, and what the rule actually requires of you
- Digital Inventory — finding every site, app, document and third-party platform in scope
- Baseline Accessibility Audit — establishing where you genuinely stand
- Prioritisation and Remediation Planning — sequencing the work by risk and reach
- Website Remediation — fixing what you control
- Document Accessibility — PDFs, forms, and the backlog question every agency faces
- Third-Party Platforms and Vendors — the systems you bought and cannot directly fix
- Staff Training — building capability so accessibility does not regress
- Testing and Quality Assurance — verifying fixes actually worked
- Policy and Public Commitment — the policies and statement that make it institutional
- Verification and Documentation — evidence that stands up to scrutiny
- Ongoing Compliance Operations — keeping it true after the deadline passes
What every phase gives you
- Action items assigned by owner role, so the work is delegable rather than a reading list
- A phase checkpoint — what must be true before you move on
- Named deliverables and effort estimates, so you can plan and budget the phase
- The mistakes that trip agencies up, drawn from engagements where they happened
Also covered
- WCAG 2.1 AA — the legal requirement — alongside WCAG 2.2 AA as current best practice
- Procurement and vendor guidance, including how to read an accessibility conformance report critically
- Undue burden: when it genuinely applies, and how to document a determination
Three formats, one purchase
- Interactive web edition — navigate by phase in a browser, no install
- PDF — for printing, circulating, and attaching to a board or council packet
- Editable Word document — adapt the language to your agency
First edition, 2026. Includes all future updates to the Handbook.
